Elevate your home's ambiance with our exquisite hanging plant pots.

Shipping Policy

Shipping Policy

Thank you for choosing our website for your online shopping needs. We strive to provide you with a seamless and enjoyable shopping experience. This shipping policy outlines the details of our shipping process and timelines to ensure transparency and clarity.

  1. Shipping Timeframe:
    • Our standard shipping timeframe for domestic orders is between 9 to 22 business days.
    • International orders may require additional time for customs clearance and delivery, typically ranging from 12 to 31 business days.
    • Please note that these timeframes are estimated and may vary depending on various factors such as the shipping destination, customs procedures, and unforeseen circumstances.
  2. Processing Time:
    • After placing an order, please allow 4 to 7 business days for order processing before the shipment is dispatched.
    • During peak seasons or promotional periods, processing times may be slightly longer due to increased order volumes. We appreciate your patience and understanding during such times.
  3. Shipment Tracking:
    • Once your order has been processed and shipped, we will provide you with a tracking number via email or through your account on our website.
    • You can use this tracking number to monitor the progress of your shipment and obtain real-time updates on its status.
    • Please note that it may take a few days for the tracking information to become available after the shipment has been dispatched.
  4. Multiple Items Orders:
    • If you have ordered multiple items, they may be shipped separately, depending on availability and location.
    • In such cases, you will receive separate tracking numbers for each shipment, allowing you to track each item individually.
  5. Delays and Exceptions:
    • While we strive to deliver your order within the estimated timeframe, there may be instances where delays occur due to unforeseen circumstances beyond our control, such as extreme weather conditions, natural disasters, or disruptions in shipping services.
    • In the event of any significant delay or if your order is unable to be fulfilled, we will notify you promptly and work to resolve the issue to your satisfaction.
  6. Shipping Charges:
    • We offer competitive shipping fees to make your shopping experience affordable and convenient. For orders shipped within the USA, the shipping fee is $6.99. For international orders, the shipping fee is $11.95. These fees help cover the costs associated with packaging, handling, and transportation of your items.
  7. International Shipments:
    • For international orders, please note that additional customs duties, taxes, and fees may be imposed by the destination country’s customs authorities.
    • The recipient of the order is responsible for any applicable customs fees or import duties levied upon the arrival of the shipment.
    • Please check with your local customs office for more information regarding these charges before placing an international order.

If you have any further questions or concerns regarding our shipping policy, please don’t hesitate to contact our customer support team. We are here to assist you and provide any necessary clarification.

Thank you for choosing our website, and we appreciate your patience and understanding throughout the shipping process.